Your fare is fixed and confirmed at the time of booking, so you won't be charged extra for waiting time or car parking fees. There's no surge pricing — the price you're quoted is the price you pay.

Your driver waits for you in the arrivals hall holding a name board, then helps carry your luggage straight to your vehicle. Stansted has a single terminal, so there's no need to check which terminal you've landed at.

Your flight is monitored in real time, so if it lands early or late, your pickup time is adjusted automatically at no extra cost.

Stansted sits around 37 miles northeast of Central London, accessed via Junction 8 of the M11. Journey times to Central London typically range from around 50 minutes to over an hour, depending on traffic.

No — Stansted operates from a single terminal building, with an automated transit shuttle connecting arrivals to the satellite gates, making meet and greet pickups straightforward.

Yes — direct transfers are available between Stansted and Heathrow, Gatwick, Luton, Birmingham, London City, Manchester, Leeds Bradford and Bristol, along with long-distance journeys to cities such as Cambridge, Oxford and Bristol.