Privacy Policy

This privacy policy describes the types of information we collect from you, how we use it, and your rights regarding it. It applies to all information collected through our services, including our website, app, and associated social media platforms (Facebook, Instagram, WhatsApp).

1. Our Commitment
The RB Airport Transfer ("we", "us", "our") is committed to protecting your personal information and privacy. If you have questions, contact us at info@theroyalbritainairporttransfer.com.

2. Information We Collect
We collect personal information such as names, email addresses, mobile numbers, billing addresses, and payment data (stored securely via Stripe). We also collect device and usage information automatically, including IP addresses, browser/device type, location data, and activity on our website and services. Cookies and similar technologies are used for analytics and service functionality.

3. How We Use Your Information
We use your information to:

• Facilitate account creation and logon
• Request feedback and respond to inquiries
• Send administrative updates, service notices, or policy changes
• Protect and secure our services
• Enforce terms, comply with legal obligations, and manage orders and services

4. Sharing Your Information
We may share your information in these circumstances:

• With your consent
• For legitimate business interests
• To fulfill contractual obligations
• For legal obligations or vital interests
• During business transfers or mergers
• With Google Maps APIs for location services

5. Cookies and Tracking
We use cookies, pixels, and similar technologies. You can manage cookies through your browser settings.

6. Data Retention
Personal information is retained only as long as necessary for the purposes outlined or as required by law (max 1 year in normal circumstances). Afterward, information is securely deleted or anonymized.

7. Data Security
We implement technical and organizational measures to protect your data, but no system can be guaranteed 100% secure. Use our services at your own risk.

8. Your Privacy Rights
In the UK/EEA, you may request access, correction, deletion, restriction, or portability of your data. You may also withdraw consent or complain to your local data protection authority.

9. Do-Not-Track
Our site does not currently respond to Do-Not-Track signals from browsers or devices.

10. Updates to this Privacy Policy
We may update this privacy policy from time to time. Changes will be indicated by a "Revised" date and will take effect immediately once posted.

Contact Us

Email: info@theroyalbritainairporttransfer.com
Phone: +44 20 8942 2229
Address: 450 Bath Road, Heathrow Longford, West Drayton UB7 0EB